When you call, an Intake Worker will ask you to provide basic information, such as the name and address of the person, and a brief description of the situation about which you are calling.
The Intake Worker will then make a referral to a Care Manager.
Within four business days, a Care Manager will call the consumer to set up an appointment for a home visit. The consumer may request that a family member or friend be present during the visit.
During the home visit, the Care Manager will assess the consumer’s needs. They will review physical, cognitive, emotional and functional abilities, financial information, the physical environment and informal support systems. They will discuss possible In-Home Services that are available through Blair Senior Services, Inc., the selection of providers and any co-payments that might be required, as well as the availability of other appropriate community resources.
The Care Manager will also provide information about programs that may be financially helpful, such as the Pharmaceutical Assistance Contract for the Elderly (PACE) that offers comprehensive prescription coverage to income eligible older Pennsylvanians, the Low Income Home Energy Assistance Program (LIHEAP) that offers help to offset the high costs of heating your home to those that qualify financially, and the Pennsylvania Rent and Property Tax Rebate Program that helps to provide tax relief to income eligible older adults.
The Care Manager assures that the consumer is aware of all services that are available to help them, either through Blair Senior Services, Inc. or other community organizations.