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Advocate and Complaint Investigations
for Nursing and Personal Care Homes

The word “Ombudsman” is a Swedish term that means “citizen representative.” An Ombudsman advocates for the rights of all residents in personal care homes, nursing homes, long term care facilities, domiciliary homes and adult day care centers. Blair Senior Services, Inc.’s Ombudsmen visit over 45 long term care facilities in the area. They investigate and mediate complaints related to the health, safety, and rights of long term care consumers. They also visit with residents to proactively determine whether care providers are respecting their rights, meeting their needs, and resolving their concerns. To contact your Blair County Ombudsman, please call (814) 296-6336.

Click here to learn more about Pennsylvania’s Ombudsman Program.

Blair Senior Services, Inc. Ombudsman Program

The word “Ombudsman” is a Swedish term that means citizen representative. Blair Senior Services, Inc.’s Ombudsman serve as an advocate for the rights of all residents in personal care homes, nursing homes/long term care facilities, domiciliary homes and adult day care centers. Blair Senior Services’ Ombudsman visits over 45 long term care facilities checking with residents to determine if their rights are being upheld, needs are met, and concerns have been resolved. No problem or concern is too small. Complaints can include: improper food temperatures, medication management issues, missing belongings or problems with staff or other residents. If complaints are substantiated, the Ombudsman will help to resolve the issue. For more information on becoming an Ombudsman volunteer, call (814) 296-6336.

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​Harrisburg, PA – The Pennsylvania Department of Aging today announced that older adults who will soon be turning 65 and are not yet enrolled in Medicare can attend a free virtual event to learn about their healthcare coverage options when enrolling for Medicare.


The "Welcome to Medicare" event on June 23, open from 3 p.m. to 7 p.m., will feature national presentations from the State Health Insurance Assistance Programs on Medicare eligibility, enrollment and coverage options. Representatives will be available to answer questions and assist older adults with information to enable them to make choices on Medicare coverage that best meets their needs and lowers their costs.


In Pennsylvania, this program is known as APPRISE. Throughout the national presentation, staff from APPRISE will host an exhibit for Pennsylvania and will respond to Medicare questions and provide information about the program. The Center for Advocacy for the Rights and Interests of the Elderly (CARIE) – Pennsylvania's Senior Medicare Patrol – also will join APPRISE to discuss Medicare fraud prevention.


"We encourage anyone who is turning 65 soon to join our Virtual Welcome to Medicare Fair. Pennsylvania's Medicare Counseling Program is here to help older adults learn about signing up and navigating the complexities of Medicare, avoiding late enrollment penalties, and preventing fraud," said Susan Neff, APPRISE director. "We also invite those who attend to visit the Pennsylvania-specific virtual exhibit at any time during the event. The APPRISE and CARIE staff look forward to chatting with seniors about their Medicare enrollment concerns."


Older adults can register for this event here


The APPRISE Program has nearly 800 trained counselors in the commonwealth who provide free, confidential, objective, and easy-to-understand information about original Medicare, Medicare Advantage Plans, prescription drug plans, and Medicare Supplement plans, and allows Medicare beneficiaries to compare plans and determine what best meets their needs and save them money.

To learn more about the APPRISE Program or becoming a volunteer, click here or call the APPRISE Helpline at 1-800-783-7067 .



Department Of Aging: June 23 Medicare Event Welcomes Future Beneficiaries With Information On Eligibility, Coverage Options