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Ombudsman

Advocate and Complaint Investigations
for Nursing and Personal Care Homes

The word “Ombudsman” is a Swedish term that means “citizen representative.” An Ombudsman advocates for the rights of all residents in personal care homes, nursing homes, long term care facilities, domiciliary homes and adult day care centers. Blair Senior Services, Inc.’s Ombudsmen visit over 45 long term care facilities in the area. They investigate and mediate complaints related to the health, safety, and rights of long term care consumers. They also visit with residents to proactively determine whether care providers are respecting their rights, meeting their needs, and resolving their concerns. To contact your Blair County Ombudsman, please call (814) 296-6336.

Click here for the Ombudsman Brochure.
Click here for the Ombudsman Rack Card.

Click here to learn more about Pennsylvania’s Ombudsman Program.

Blair Senior Services, Inc. Ombudsman Program

The word “Ombudsman” is a Swedish term that means citizen representative. Blair Senior Services, Inc.’s Ombudsman serve as an advocate for the rights of all residents in personal care homes, nursing homes/long term care facilities, domiciliary homes and adult day care centers. Blair Senior Services’ Ombudsman visits over 45 long term care facilities checking with residents to determine if their rights are being upheld, needs are met, and concerns have been resolved. No problem or concern is too small. Complaints can include: improper food temperatures, medication management issues, missing belongings or problems with staff or other residents. If complaints are substantiated, the Ombudsman will help to resolve the issue. For more information on becoming an Ombudsman volunteer, call (814) 296-6336.

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